Profile Errors

Profile errors are one of the biggest problems for teachers, especially if you use Hāpara or a similar extension to keep your students on task. You will know that your Chromebooks are getting profile errors when a message pops up after a student signs in that says "profile error occurred." The computers with the error will not be visible on Hāpara. One of the effects of a profile error is all extensions including Hāpara and GoGuardian will be gone. With GoGaurdian not in effect, all websites are unblocked. The easiest way for us to fix all this is with a restart. We usually restart the entire cart around the same time. The entire cart can take from 30- 90 minutes depending on who is restarting.

If you would like to schedule a restart, contact profile_error@studentts.com.